Role Overview

Director of Ticketing & Customer Relations | Park Avenue Armory (NY)

The Director of Ticketing & Customer Relations will be responsible for ensuring a high level of customer service for all Park Avenue Armory attendees at every point of contact. As the first interaction that many audience members will have with Park Avenue Armory, it is essential that all aspects of the customer service team are working within a consistent, clear, and organized set of policies and standards, and in perfect alignment with the Armory’s overall brand strategy. The Director of Ticketing & Customer Relations will be a crucial steward of these components, always ensuring a unified and welcoming experience to the interested artsgoer.

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